User Experience
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- Author:
- Luke Johnson
- Date:
- Oct 22, 2024
- Type:
- User Experience
- Read time:
- 4 minutes
The Myth of the Average User
Learn why the concept of the "average user" is a myth and how inclusive design, supported by user research and testing, creates a better experience for everyone.
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- Author:
- Luke Johnson
- Date:
- Oct 20, 2024
- Type:
- User Experience
- Read time:
- 7 minutes
Heat Mapping
Learn how heat maps can improve your website’s user experience and boost results. Benefit your business by benefiting your users.
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- Author:
- Luke Johnson
- Date:
- Oct 5, 2024
- Type:
- User Experience
- Read time:
- 4 minutes
Help your users stay focused by removing distractions
Cut through the noise and improve your website’s user experience by reducing cognitive load.
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- Author:
- Luke Johnson
- Date:
- May 21, 2021
- Type:
- User Experience
- Read time:
- 6 minutes
Surprised by Empathy
Show your customers you know what it is like to be your customer.
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- Author:
- Luke Johnson
- Date:
- Dec 13, 2019
- Type:
- User Experience
- Read time:
- 4 minutes
Design in the Wild: A Bank Branch Built on User Experience
The best way to design a good user experience is to think through the work a user needs to complete, and to automate whatever you can.
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- Author:
- Luke Johnson
- Date:
- Nov 15, 2019
- Type:
- User Experience
- Read time:
- 2 minutes
Think your website is easy to use? Ask a 6 year old.
The things we make are only ever as good as the bounds of our limited imaginations. Inviting people into the creation process will only ever make the final product stronger.
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- Author:
- Luke Johnson
- Date:
- Jul 3, 2019
- Type:
- User Experience
- Read time:
- 4 minutes
Give your website a mullet: put your users' needs first
Impress your users with your empathetic ability to think through their experience of the tasks you ask them to perform.
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- Author:
- Luke Johnson
- Date:
- Oct 22, 2018
- Type:
- User Experience
- Read time:
- 3 minutes
Mobile-friendly vs. Mobile-first
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- Author:
- Luke Johnson
- Date:
- Jul 21, 2017
- Type:
- User Experience
- Read time:
- 2 minutes
How mini golf taught me to think about user experience
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- Author:
- Luke Johnson
- Date:
- Jul 11, 2016
- Type:
- User Experience
- Read time:
- 3 minutes
Put your users first with responsive design
Take advantage of the flexibility and opportunity afforded by the modern web. Be available to your audience wherever they are with a design that puts them first.
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- Author:
- Luke Johnson
- Date:
- Apr 27, 2016
- Type:
- User Experience
- Read time:
- 3 minutes
Design for a hospitable and headacheless experience
No one knows your company’s processes like you do. Layers of commonly shared assumptions empower your team to work quickly and intuitively. However, if your team fails to translate these assumed processes for the customer, your customer might be in for a frustrating and flummoxing interaction.