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- Author:
- Luke Johnson
- Date:
- Sep 24, 2026
- Type:
- Working in Digital
- Read time:
- 6 minutes
Could Someone Else Keep Your Custom Software Running?
If one person holds most of the knowledge about your custom software, the answer is not an enormous documentation project. Build a short, tested handoff path connecting the system's purpose, owners, access, dependencies, and essential procedures.
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- Author:
- Luke Johnson
- Date:
- Sep 16, 2026
- Type:
- Working in Digital
- Read time:
- 6 minutes
Which Software Bugs Should Your Small Team Fix First?
A growing bug list does not tell your team what matters most. Start with the task being interrupted, the people affected, and the cost of working around the problem. Then agree on a next action your team can actually complete.
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- Author:
- Luke Johnson
- Date:
- Sep 11, 2026
- Type:
- Digital Strategy
- Read time:
- 7 minutes
Seven Ways I Can Help You Solve Digital Problems
Digital problems rarely fit neatly into one box. From strategy and user experience to troublesome codebases and new development, here are seven ways I help organizations understand what isn’t working, get to the root of the problem, and find a practical way forward.
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Digital Strategy
Discover actionable strategies that align your online presence with the needs of your audience and business goals.
User Experience
Explore how thoughtful design and empathy can create intuitive, engaging experiences for all users.
Content Strategy
Learn how to craft compelling, meaningful content that resonates with your audience and drives engagement.
Working in Digital
Navigate the challenges and opportunities of working in the ever-evolving digital space.
How to Guides
Step-by-step advice to help you tackle common digital challenges and improve your online presence.
Trends
Stay ahead of the curve with the latest trends that are shaping the future of digital experiences.
