-
- Author:
- Luke Johnson
- Date:
- Nov 5, 2026
- Type:
- Working in Digital
- Read time:
- 6 minutes
Your Software Has a Developer. Does It Have an Owner?
Knowing who can change your software is not the same as knowing who owns it. A clear internal owner connects technical advice to users, operations, budgets, and organizational priorities.
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- Author:
- Luke Johnson
- Date:
- Oct 15, 2026
- Type:
- Working in Digital
- Read time:
- 6 minutes
What Belongs in a Custom Software Maintenance Plan?
Custom software needs more than occasional updates. A useful maintenance plan keeps the system safe, reliable, useful and transferable—and gives every important task an owner and a place on the calendar.
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- Author:
- Luke Johnson
- Date:
- Oct 9, 2026
- Type:
- Working in Digital
- Read time:
- 7 minutes
Before You Link Those Two Systems Together, Decide What Happens When the Sync Fails
An integration is not dependable merely because data travelled successfully once. Before connecting two systems, decide which one tells the truth, how failures will be detected, who will respond, and how staff can recover safely.
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