I can help improve your users’ experience.By studying user behaviour, I can help you deliver your services in ways your customers will love.
I can help you form a clear digital strategy.A clear digital strategy will enable you to focus on your audience and succeed where others fail.
I can build tools to drive your business goals.With over 10 years' experience developing custom websites and web apps, I can equip you to thrive amongst your competitors.
I'm a creative thinker, at home with complex problems.Sometimes an outside voice is needed to bring perspective to what feels insurmountable.
I can help bring context to the issues you are facing.I have broad experience spanning several sectors, such as higher education, nonprofit, and business.
I'm a patient teacher, and here to be your ally.I can help you navigate the ever-changing expectations of your digitally-savvy audience.
I help organizations make effective use of the web, mobile, and social media, and to adapt to the ever-changing digital landscape.
Why work with me?
How I can help you
achieve your goals
Consult. Increase engagement with improved user experience
I can review your existing website or app to identify where the user experience needs to improve, and guide you through the implementation process.
Design. Make plans that mark out a clear path to success
Are you setting out to create a new digital service? I can guide you through the various stages of design so that you can start into the development process with well-laid and well-documented plans.
Develop. Websites and web apps to drive your business goals
I develop custom websites and web apps for organizations who need special functionality. From the database to the interface, everything is custom-crafted to put your mission first.
Who I am helping
New to user experience design? Start here.
Digital can transform how you serve your customers. In this post, I imagine how taking a digital approach to the humble flight ticket could take the stress out of travelling.